Privacy Policy

Introduction

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website and use our services. By using our website, you agree to the terms of this Privacy Policy.

Data We Collect

We may collect the following types of personal data:

  • Name, email address, and contact details
  • Billing and shipping address
  • Payment information (processed securely through third-party providers)
  • Information about your interactions with our website (cookies, IP address, device information)

How We Use Your Data

We use your personal data to:

  • Process and fulfill your orders
  • Provide customer support
  • Improve our website and services
  • Send updates, promotions, or newsletters (if you opt-in)
  • Comply with legal obligations

Data Sharing

We do not sell or rent your personal data. However, we may share your data with:

  • Payment service providers
  • Delivery and logistics companies
  • Legal authorities when required by law

Data Security

We implement security measures to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Under applicable laws, you have the right to:

  • Access, update, or delete your personal data
  • Withdraw consent for marketing communications
  • Request data portability
  • Lodge a complaint with the relevant data protection authority

Cookies

We use cookies to enhance your browsing experience. You can manage cookie settings in your browser.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Contact Information

For any questions regarding this Privacy Policy, please contact us at prosto.belgrade@gmail.com.

We can send your order using various methods:

  • Free self-pick up at our jewelry store (Skenderbegova 43, Belgrade)
  • Our courier within central Belgrade costs 500 RSD. If ordered before 16:00, we dispatch on the same day.
  • Throughout Serbia: Post Express to a pickup point or door-to-door delivery within a few days from the order confirmation costs 500 RSD.
  • Worldwide delivery: we ship to all cities around the world by Serbian post and then it’s handed to your local services. The price depends on the Postal rate for particular country. On average, we charge 700 RSD for Europe and 1,000 RSD for the rest of the world.
                                                    
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